Help

Creating a new custom field

Josh
#help#admin

The POS Custom Field Builder app allows you to capture extra information on your Shopify POS orders. You might want to collect custom information to:

  • capture extra information about a product a gift or engraving message
  • capture extra details about an order such as a how the customer heard about you
  • capture details about the customer such as a membership number

Before you can apply custom information to an order using the Shopify POS app, you need to create a field.

Fields must be created in the Shopify admin. This is to prevent different stores and locations creating fields that might impact other locations. If you need to add bespoke or custom data, you can use the custom field.

Create a new field in the admin

Open the POS Custom Fields Builder app in the Shopify admin and click “Create field”.

create pos custom field

Open the POS Custom Fields Builder app and click "Create field"

Add your field settings

Similar to creating a product, collection or other item in Shopify, here you can create and update the fields that will allow you to capture custom data in your point of sale devices. create pos custom field

SettingDescription
TitleA title to help identify your form.
DescriptionA description shown underneath the title in the point of sale app.
StatusWhether the field is in a published or draft state. You can use this keep fields from showing on point of sale devices while you are working on them, or to show fields at certain times. Read more
KeyUsed to identify your data. When saving data with the cart it will be saved as a key : value. See where are field responses stored.
Applies toCustom data can be saved to the Order as a cart attribute, or to individual Line item’s in the cart using line item properties. Read more about applying data to orders, applying fields to products or how properties are stored.
PromptA helpful message for anyone entering data for this field.
TypeThe type of field to capture the data. See available field types
DefaultAn optional pre-loaded value for the field.

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