Privacy

What data we have access to, how we use it and why.

Overview

These are some high-level details about the app and privacy.

The app has two core components - the Shopify embedded app where staff will set up their fields, and the Shopify Point of Sale UI Extension which is what staff in-store will interact with.

The only permission we request from your Shopify store is read_products. This is to enable product selectors while creating fields. We can't read orders, customers or other store data.

The embedded app uses Gadget.dev. You can view their privacy policy here.

In terms of the data we store, this includes the session information, basic information about your store such as the plan (view the full list of fields here) and the fields that you have created. We don't store any field responses.

Privacy Policy

Effective Date: 1st July 2023

United by Apps Pty Ltd ("us", "we", or "our") operates the "POS Custom Fields" Shopify app (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the App.

We value the privacy and security of your Personal Information and are committed to protecting it. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

1.1. Personal Information:

While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personally identifiable information may include but is not limited to your name, email address, phone number, postal address, and other relevant information necessary for the operation of the App.

1.2. Usage Data:

We may also collect information that your browser sends whenever you visit the App ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our App that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

2. Use of Personal Information

2.1. The primary purpose of collecting your Personal Information is to provide and improve the functionality of the App and to enhance your user experience.

We may use your Personal Information to:

Provide and maintain the App.
Enable you to access and use certain features of the App.
Notify you about changes to the App.
Respond to your customer service requests and support needs.
Gather analysis or valuable information so that we can improve the App.
Monitor the usage of the App.
Detect, prevent, and address technical issues.
Communicate with you, either directly or through one of our partners, for promotional and marketing purposes, where applicable.

3. Data Access and Permissions

3.1. Our App requests access to your store's products to show them in the admin while you are building out custom fields. We do not use this data for any other purposes beyond the functionality of the App.

We do not access, store, or process any sensitive customer data, such as payment information or customer profiles.

4. Data Security

4.1. We are committed to ensuring that your information is secure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Third-Party Services

5.1. The App may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You are encouraged to review the privacy policies of these third-party services before using them.

6. Changes to This Privacy Policy

6.1. This Privacy Policy is effective as of the date mentioned above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the App after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.